CAYA Living Data Protection & Privacy Policy

Effective Date: 1st of January 2025

1. Introduction CAYA Livings is committed to protecting the privacy and security of our users’ personal data. This Data Protection & Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect We may collect the following types of personal data: Personal Identification Information (Name, Email Address, Phone Number, Address) Account Information (Username, Password) Transaction Data (Payment and Purchase History) Technical Data (IP Address, Browser Type, Device Information, Cookies) Communication Data (Customer Support Interactions, Feedback, Queries)

3. How We Collect Data We collect data through: Direct interactions (when you fill out forms, register an account, or contact us) Automated technologies (cookies, analytics tools, and tracking technologies) Third-party integrations (payment processors, social media platforms)

4. Purpose of Data Processing We use collected data for: Providing and improving our services Processing transactions and payments Sending updates, promotions, and service-related communications Ensuring security and fraud prevention Complying with legal and regulatory requirements

5. Legal Basis for Processing We process your personal data based on: Your consent Contractual necessity (to fulfill service agreements) Legitimate business interests (fraud prevention, service improvement) Legal compliance

6. Data Sharing & Third Parties We may share your personal data with: Payment service providers IT and website hosting service providers Legal and regulatory authorities if required by law Third-party analytics and marketing partners

7. Data Retention We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. Data may be retained longer if required for legal or regulatory obligations.

8. Data Security Measures We implement robust security measures, including: Encryption of sensitive data Secure access controls Regular security assessments and monitoring

9. Your Data Protection Rights Under data protection laws, you have the right to: Access your personal data Request correction or deletion of your data Object to processing or request data portability Withdraw consent for data processing To exercise these rights, contact us at [Insert Contact Email].

10. Cookies & Tracking Technologies We use cookies to enhance user experience. You can manage cookie settings through your browser.

11. Changes to This Policy CAYA Livings reserves the right to update this policy. Any significant changes will be communicated via our website.

12. Contact Us For any questions regarding this policy, please contact: CAYA Livings

Email: hello@cayaliving.com

Address: 1st Floor Units 3 & 4 Cranmere Court, Lustleigh Close, Matford Business Park, Exeter, EX2 8PW United Kingdom